frequently asked questions

Maintenance and Care

Terms and Conditions of sale

Terms and Conditions of trade

Installation

Posts are generally concreted into the ground. Attaching to concrete, pavers or rock requires core holes to be drilled prior to concreting the posts. Pedestal bases may also be used to attach to concrete.

Maintenance and Care

Poolsafe Fences are relatively maintenance free, though by following a few simple steps your new Fence or Gate will look and operate like the day you purchased it for many years to come.  Read More

Timing

Keep in mind that most fences are built to order and there may be some lead-time before your fence can be installed. Consider how other projects should be coordinated such as paving or pool surfacing.

Swimming Pool Regulations

In NSW, private or ‘backyard’ swimming pool safety is legislated by the Swimming Pools Act 1992 and the Swimming Pools Regulation 2008. Read More

Terms and Conditions of sale

1. Poolsafe Fencing Pty Ltd warrants all new fencing to be free from defects in materials and workmanship and further warrants all installations carried out by the Company or its installers to be free from defects in workmanship for a period of 12 months from the purchase of the fence or installation. Its obligation under these warranties is limited to making good any such defects.

2. Our Warranty does not cover steel or aluminium pool or garden fencing installed within 1 (one) kilometre of a marine or corrosive industrial environment or when installed within 1.0 meter of a pool or in acidic or corrosive soils as these corrosive conditions may cause powdercoat coloured finishes to deteriorate and become unsightly. If installed in the conditions described above, it is essential for the owner to regularly hose down the fencing to remove any corrosive particles. Read more

Terms and Conditions of trade

Any account not paid within the time specified on the invoice or seven (7) days of delivery will be liable for interest at the rate of 15% per annum and such interest will be added to the account (capitalized) at the end of each month and form part of the principal debt.

Any account outstanding for more than sixty (60) days will be liable to meet in full the sellers debt recovery, legal costs and/or commissions and internal accounting charges (recovery fees) and such recovery fees will be added to the buyers account and form part of the principal debt.

Title of any goods purchased does not pass at law until payment in full of the account to which the goods relate.

Acceptance of our goods, services or quotation with a deposit/progress payment is considered automatic acceptance of all the above terms and conditions.